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Triton Corp 
Technical Support Analyst
Experience :  1-2 Years
Designation :   Technical Support Analyst
Annual Salary : 2 Lacs - 4Lacs
Functional Area :  ITES/BPO/KPO/Customer Service/Operations
Graduation Degree :   B.Tech/B.E.
Post Graduation Degree :   Any Specialization
Location :   Gurgaon
  Posted on : 2009-11-02
 
 
Job Description 

Provide first-level support on basic operational or maintenance of personal computers and /or peripherals using available tools. Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines. Escalate problems when unable to resolve customer issues.
Company Profile

Triton is a fast growing business entity providing IT and IT enabled Services (including knowledge based) global established for its value system and customer satisfaction .Triton is a public listed company on BSE with a market capital of $100 million.
 
 
Key Words :  Technical Support Analyst, LPO, IT